Advantages of Online Reputation Management
Online reputation management and repair has been a burgeoning segment of
online marketing for years. Again, with zero assets built around the
executive’s name, they may be a sitting duck for some reputation damage the
instant someone decides to take them down a notch.
But, knowing how to create a
great product and being able to do all the things necessary to successfully
manage and run a small business doesn’t automatically make you an effective
communicator in the internet space.
professional
tips for your online reputation management.
1. Create A Presence On Any
And All Relevant Web Properties
Your
company should already have Twitter, Facebook, and Google+ accounts, at
minimum.
For visually-oriented products,
using Pinterest, Instagram and Flickr may be needed. And, most businesses will
benefit from some number of videos shared through sites such as YouTube and
Vimeo.
2.
Don’t Neglect Your Social Media Accounts
It’s important to build out your
social media accounts. Merely having a
Twitter, Facebook and Google+
account/page for your business is insufficient — you need to develop your
audience on them, too.
3.
Consider Your Brands And Products
You may need to build out online materials and social profiles for more
than just your company name. If you have brand and product names beyond your
company name, you likely ought to develop content to rank for those names as
well.
4.
Implement Authorship Where Applicable
I declared Authorship to be
my top marketing tactic of 2013, and it’s still a significant advantage when
done properly. This is primarily for businesses where a founder/proprietor is
closely associated with the business’s identity.
5.
Blog
I’m serious! I’ve called blogging
a secret weapon for local SEO because it helps with a site’s rankings on
good keywords and provides fodder for one’s social media accounts.
6.
Apologize
If you or your company messes up,
fails or otherwise does something wrong, own up to it — and make a genuine
apology to those who have been affected. Also,
try to make amends in some way, unconditionally.
7.
Make The Investment
Reputation development requires an
investment, both in time and money. Most small, local businesses are either
ignoring proactive reputation management or they are doing it themselves, on a
shoestring, and on an as-needed and as-they-have-time-to-do-it basis.
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