How to Write a Follow-Up Email



The subject line, messaging, and structure of your follow-up email will also play a big role in determining how successful you are. Here’s a look at the key steps to writing a fantastic follow-up email.

1. Define the Purpose

First things first. You want to determine exactly why you’re sending your follow-up email. If you have a detailed sales funnel, this step will be much easier.
Now that you have this objective in mind, you can think about how to achieve it via your email.

2. Create a Spectacular Subject Line

With your subject line, you have a small window of opportunity to capture the attention of your recipient. So you have to capitalize on it as much as possible. Here are the features of the best kinds of email subject lines:
  • Catered

The best subject lines are developed by using quantifiable data.
  • Short

Data from Marketo suggests that the optimal length of subject lines is currently 41 characters spread across 7 words.
  • Detailed

Your target audience has a limited amount of time, and they want emails that respect these terms.
  • Engaging

Finally, you should try to find a way to make the subject line engaging without feeling spammy.

3. Be Direct and Clear

Most email recipients receive an average of 121 emails a day. In other words, you must be brutal about determining whether an email is worthy of readers’ time and attention.
If an email wastes readers’ time, it can have a negative impact on your relationship with your prospect.
Your recipient will appreciate that you respect their time, so you will be much likelier to receive a response. It also helps you build positive feelings.

4. Get Professional Help

Every business delegates responsibilities in different ways. In some companies, sales professionals are responsible for crafting their own follow-up emails.
To make sure everything is correct, you’ll want to enlist the help of a copywriter, so you can put your best foot forward by writing an amazing email.

5. Think About the Next Follow-up Email

When it comes to email marketing, perseverance is key. A study from Iko System demonstrates that the sixth email in a marketing sequence can receive a huge boost, in terms of the response rate.


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